Library-Banner-Nov-2014-Update

Public Services

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The Public Services Division has two programs: Youth; and Adult. Together they provide the community with a full range of effective information and reader services that support work, lifelong learning, personal growth, enjoyment, and civic involvement. Staff is cross-trained to support both program areas within Public Services to maximize flexibility in responding to daily public service demands.

 

Cindy Romero

Cindy Romero, Senior Librarian 
140 S. Glendora Ave., Glendora, CA 91741
cromero@glendoralibrary.org
(626) 852-4813

 

 

Gaetano Abbondanza 

Gaetano Abbondanza, Reference Librarian

140 South Glendora Ave, Glendora, CA 91741

gabbondanza@glendoralibrary.org

 626/852-4832

Suzette Farmer 

Suzette Farmer, Reference Librarian

140 South Glendora Ave, Glendora, CA 91741

sfarmer@glendoralibrary.org

626/852-4891

 

Nicole Hester, Reference Librarian (picture not available)

140 South Glendora Ave, Glendora, CA 91741

nhester@glendoralibrary.org

626/852-4887

 

Public Services – Youth Program

The Youth Program enriches the lives of children from birth through 12th grade and their families by: providing professional expertise in answering reference and readers’ advisory questions; selecting and managing the collections for the Children’s and Young Adult areas; providing assistance and instruction to children and their parents in using Library services; and creating community partnerships that promote the Library as a resource for meeting the educational, recreational, and informational needs of Glendora’s youth.

Specific service objectives are:

  • Provide customer service at the children’s information desk answering in-person and telephone questions for information and assistance, and support patrons in the use of Library materials and services.
  • Encourage early literacy by providing weekly story times to children ages 0-5 and their families.
  • Conduct outreach to local schools and preschools, encouraging Library use and participation in Library programs.
    • Conduct Library tours that provide instruction on library resources as requested by local schools and preschools.
    • Conduct classroom visits and story times as requested to local schools and preschools.
  • Generate volunteer opportunities for 100+ youth volunteers during Summer Reading Club.
  • Provide homework assistance via a web-based homework assistance program.
  • Encourage reading by conducting three Summer Reading Clubs for children ages 0-17.
  • Encourage reading through specialized children’s and teen programs and book discussion events throughout the year.
  • Provide story time support for Community Services’ preschool and Easter event.
  • Review and select materials for the Children’s and Young Adult collections that support the information needs of the community. 

Public Services – Adult Program

 The Adult Program supports the community’s interests in continuing education, recreational pursuits, intellectual exchange and informed citizenship through a variety of materials, services and programs. Hallmarks of this program are: professional assistance in locating materials and information; adult collections that support self-directed personal growth and development; popular culture and current trends; guidance in the use of innovative technologies; and, in partnership with Development staff, topical and informative adult programming.

Specific service objectives are:

  • Respond to information/reference questions, submitted in person as well as via telephone, email, fax, internet and cooperative 24/7 web-based reference service.
  • Review and select materials for the Library’s adult collections including books, e-books, audio-visual titles on CD or tape, software programs, educational and classic movies on DVD, magazines and microforms.
  • With Development staff, offer adult programming in the form of author visits, adult summer reading club activities, local business demonstrations, travel and history talks and book discussions.
  • Monitor trends in formats and access, such as Playaway audio books and “roving” reference  service, offered out among the Library’s resources.
  • Develop, monitor, evaluate, and update electronic and web-based services and the Library’s own web pages.