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Alarm Permits

The City of Glendora has enacted an alarm ordinance in order to reduce the number of false alarms and to improve the quality of services provided by the police department. False alarms place a considerable drain on our limited resources and delay responses to other urgent matters.

Most false alarms can be prevented with proper installation, maintenance and use. Mistakes still happen, so up to 3 false alarms in a calendar year are allowed without a penalty.

This booklet answers many of the common questions about the ordinance; however, consult the complete ordinance for specific answers.

Copies of the complete alarm ordinance are available without charge in the lobby of the police facility or can be viewed at this link. GMC 5.4.030

If you have any questions regarding the alarm ordinance, or it you would like a copy mailed to you, please contact the Alarm Coordinator at (626) 914-8268.

Click here for a fillable Alarm Permit Application form.

Frequently Asked Questions:

What Kind of Alarms Need a Permit?

All alarms that signal, either audibly or silently, of a situation where the police are expected to respond are required to have a permit. Vehicle alarms do NOT need a permit.


How Do I Apply For A Permit?

An application must be completed and submitted to the Police Department with a $20.00 processing fee.

Click here for a fillable Alarm Permit Application form.

How Long Is A Permit Good For?

Permits are valid until revoked, or there is a change in alarm user. Permits are not transferable.


Are There Any Special Equipment Requirements for Alarm Systems?

Yes. All alarm systems must have an uninterruptible power supply and all systems that have audible alarms must automatically reset the alarm in no more than fifteen minutes.


My Business Alarm System Has An Automatic Dialer That Dials My House And The Police Department-Is That OK?

No. Automatic dialers cannot be programmed to dial any city telephone numbers. In case of an earthquake or disaster all of the emergency telephone lines might get tied up with alarm calls.

I Understand There Is a Penalty For Too Many False Alarms-What Is The Penalty?

For the fourth false alarm in a calendar year there is a $40.00 assessment. There will be an $80.00 assessment for each alarm over five in a calendar year. After six false alarm assessments the Chief of Police may stop responses to any alarm system until the problem with the alarm system is corrected.

Note: This will only be done after proper notice has been given.


Sometimes I Set My Alarm Off Accidentally-What Should I Do If This Happens?

First turn off or reset your alarm. Then call your alarm company and tell them that your alarm was accidentally set off. Finally, call the police department and tell us.


If I Call and Tell You My Alarm Was Set Off By Accident Will It Still Count Against Me?

Not if you call before the officers arrive. Follow the procedures above. We may still send officers to verify that everything is OK


What About Winds And Storms And Earthquakes?

Alarms activated by high winds, fires, floods, earth-quakes or other disasters will not be considered a false alarm.


Can The Police Department Recommend An Alarm Company?

No. State law and good ethics prohibit any public employee from recommending or endorsing an alarm company. Consult the yellow pages for a list of alarm companies. Better yet, check with people you know who have alarm systems and get their recommendations.

 

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